Terms and Conditions

 

Maintaining London and Surrey (the "Company", "we", or "us") provides property maintenance services to clients in London and Surrey (the "Client", "you", or "your"). These terms and conditions (the "Terms") govern the use of our services and form a binding agreement between you and the Company.

1. Acceptance of Terms

By using our services, placing an order, or browsing our website, you agree to be bound by these Terms. If you do not agree to all the Terms, please do not use our services.

2. Services

The Company offers a variety of property maintenance services, as described on our website and in any quotes provided to you. We reserve the right to modify the services offered at any time without prior notice.

3. Quotes and Estimates

Any quotes or estimates provided by the Company are valid for 30 days unless otherwise stated. Quotes may be subject to change based on the actual scope of work required.

4. Pricing and Payment

  • Prices for services are listed on our website or quoted to you directly.
  • We accept payment by bank transfer, credit card, or debit card.
  • Payment terms are typically due upon completion of the service, unless otherwise agreed in writing.
  • Late payments may be subject to a late fee.

5. Service Schedule

We will work with you to schedule a convenient time for service. We will use reasonable efforts to meet the scheduled service time, but we cannot guarantee specific arrival times.

6. Client Responsibilities

  • You are responsible for providing clear and accurate descriptions of the work required.
  • You are responsible for obtaining any necessary permits or approvals for the work.
  • You are responsible for ensuring the property is safe and accessible for our workers.
  • You are responsible for providing any materials or equipment required for the work, unless otherwise agreed.

7. Warranties and Limitations of Liability

  • The Company warrants that all services will be performed with reasonable care and skill.
  • We will use new or reconditioned parts of good quality for any repairs or replacements.
  • Our liability for any loss or damage arising from our services is limited to the cost of those services.
  • We exclude all warranties, express or implied, not expressly stated in these Terms.
  • The Company shall not be liable for any indirect, consequential, incidental, or special damages arising from our services, even if we have been advised of the possibility of such damages.

8. Termination

We may terminate our services to you at any time, for any reason, with written notice. You may terminate our services at any time, but you will be responsible for payment for services rendered up to the date of termination.

9. Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations under these Terms due to causes beyond its reasonable control, including acts of God, war, terrorism, strikes, or natural disasters.

10. Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms, please contact us at:

  • Maintaining London and Surrey
  • Chequers Corner Cottage, Hurst Dr, Walton on the Hill, Tadworth KT20 7QT
  • Phone: 01737 511772
  • See Contact Us form

We appreciate your business!